Testimonials

Eileen's Story

She didn't want to die alone

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    Testimonials

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    Hear directly from the families we’ve supported. We’re dedicated to compassionate, personalized care that puts your loved ones first.

    Sean

    "Rhonda is amazing! She helped manage a major crisis with my mom's healthcare, living situation, and ongoing challenges with dementia. Rhonda is passionate about her work, talented, hard-working, and I'm not quite sure what I would have done without her. Rhonda is a lifesaver, a game changer, and an incredible support. I recommend Rhonda without hesitation!"

    Roseanna

    "My mother was 98 and still living alone in relatively good health when a minor lapse in self-confidence threw her for a loop and, I think, emphasized in her mind that she had no one immediately available to help her. I lived in California, 2,000 miles away, and my brother about 800 away in Florida, too far to drop in for a cup of tea or drive her to a doctor's appointment. And she panicked.

    Eventually, as her panic intensified, she got a friend to take her to the emergency room, where doctors arranged for her to spend the night. The next day, saying she was "too old to live alone," they transferred her to a nursing facility, which simply amplified in her mind the trouble she thought she was in. Meanwhile, a physical therapist arrived at her house for a scheduled appointment and, finding the house dark and no answer to her knock, she called my brother in Florida. He told her what had happened the day and night before, assuring her that our mother was okay but adding that he and I had no idea what came next. She said, "You need Rhonda."

    Over the next year and a half, Rhonda Guzman of Person Centered Senior Solutions became our surrogate sister, and my mother's stand-in daughter, staunch friend and invaluable advocate. You may never have heard of the type of consulting she does -- I hadn't -- because it is so much more than a once-a-week appointment or a bit of behind-the-scenes phone work on a client's behalf. She became an active part of my mother's life, filling a role my brother and I not only couldn't logistically but, most important, didn't have the knowledge or experience for. When my mother decided she really did need to finally give up her house after 67 years, Rhonda took her on a tour of a half-dozen assisted-living facilities, helping her choose the one best for her needs. She referred her to a real estate attorney who helped sell her house. She had another contact whose business was helping seniors sort and pack their belongings, and then she cleared her own calendar to be there for the big move, if only to hold my mother's hand. She called her regularly, usually just to chat, and called me (the elder of the two of us and my mother's legal trustee) just as frequently to keep me informed or discuss new ideas for her care. And, yes, she drove her to doctors' appointments, shopping trips and even out to lunch. My mother adored her.

    My brother and I literally do not know what we would have done without Rhonda. She became our friend, our confidante and our sister. It's been two and a half years since our mother died (five days after her 100th birthday!) and Rhonda still calls and emails on notable anniversaries or "just thinking of you." I hope that if you are searching for a "consultant" for your parent or family member you are able to meet her because, as my brother and I found: You need Rhonda."

    Peggy

    "Thank you for your kindness and compassion. Yes this is very difficult but I try to keep focused on what I can do to help my. Mother and not on myself. That said I do try use tools I have acquired during my life to manage stress. But having some like you acknowledge this process is difficult allows me to breathe a little more freely. So thank you." 

    Colleen

    "I am so thankful for you.  You have been indispensable during this journey and I could not have done it without you. " 

    Donna

    "Monisha, I can not tell you enough the amount of appreciation I have for your work. You are doing the right work. You are fulfilling your purpose in this lifetime. Your compassion and empathy are limitless. The knowledge you have for the care of the elderly is bountiful. I'm so grateful for you." 

    Sandi

    "Dear Rhonda, you were the instrument that guided us on our long journey and always gave us the best of your knowledge until that journey was complete. You became a dear friend, and I know that you mourn with us the loss of our Richard. Your caring brought us comfort that we all did the very best for Rich until he decided it was time for him to leave. You will always have a special place in our hearts. Love, Sandi." 

    John

    "We can’t rave enough about Monisha. She has been extremely professional & helpful, making sure we access all Medicare benefits that my husband is entitled to as well as offering guidance to our caregivers & therapists. She is also very helpful & kind to me in my role as spouse & caregiver."

    Marianne

    "We can’t rave enough about Monisha. She has been extremely professional & helpful, making sure we access all Medicare benefits that my husband is entitled to as well as offering guidance to our caregivers & therapists. She is also very helpful & kind to me in my role as spouse & caregiver."

    Nancy C.

    "I cannot speak highly enough about Rhonda Guzman. My husband had a cerebral hemorrhage and brain surgery 3 months ago. That in itself is horrifying. I had no idea the nightmare I was about to face. After 90 days, I was told that I was required to pay $19,000 per month for long-term care. I reached out to Rhonda for help. She stepped in, calmed me down, and fully supported me with advice, offering as much assistance as I deemed necessary. She went to his current facility to meet him and to speak to the staff. She determined the level of care that he needed and provided me with a list of facilities to check out. With her help, my son and I made a decision. She assured me that she would take care of his transfer. Not only did she make sure his records were transmitted to the new place, (which required several trips to both facilities), she also visited him the day he moved to make sure he was provided an extended bed and oversized wheelchair. Truthfully, I do not know what I would have done without her help. I cannot recommend Rhonda Guzman highly enough. This is a journey no one should face without someone with her level of compassion and expertise."

    Kevin M.

    "Rhonda Guzman was an actual godsend to us during our mom’s decline and recent passing. Our family had zero experience with cognitive decline and its challenging manifestations, and throughout an extremely difficult two-year period, Rhonda was our rock. She kept us calm, gave us usable answers, connected us to real solutions, and—because we live several states away—often served as our in-person proxy, like a genuine family member, which, quite frankly, she now is. When we had decisions to make and needed clear, medically-informed information about the disease, Rhonda had it. When we were emotionally weak and about to crumble, Rhonda was unfailingly understanding, patient, strong, and cheerful. It is no exaggeration to say that Rhonda, along with her superb assistant Monisha, literally supported our mom and us every step of the way. We lost our mom last November, and we are still processing her loss, but every time we’re overcome with mourning, we’re also overcome with gratitude for the gentle yet powerful partnership we forged with these caregivers. Through our mom’s last months, Rhonda was as important to her as her own children, and when we scatter mom’s ashes, Rhonda will be there. If you or your family is seeking help for an elder in decline, Rhonda Guzman is the angel you need."

    Debbie

    “Monisha and Rhonda, sharing my appreciation with both of you as you help us provide love and care for my mom.”

    Kevin

    "I want to thank you for all your help with my mother, Dana, during her final years of her life.  You were invaluable to my sister and I.  Many times did we express to each other our admiration for the way you effortlessly blend professional knowledge with true concern and companion.  Only you could have helped us navigate the bewildering experience that was our mother's cognitive and physical decline.  I cannot imagine it to have been any other way.  Above all, however, I want to thank you for becoming a true friend to our mother.  As you know, she could be quite stubborn.  She did not rest easy living in a new home or dealing with her cognitive and physical decline, and she was reluctant to let new people into her life.  Yet, through your generosity, kindness, and humility, you were able to transcend her barriers and provide the kind of support that could only be offered by a friend.  I know she came to regard you as just that, someone with whom she could share her private thoughts and feelings.  She trusted you, which was no small accomplishment.  I know that if she could have stepped back into her pre-dementia self and been able to look at her current condition, she would have shared with you directly the comfort and joy she got from your unwavering companionship.  I hope this card finds you and your family well.  Looking forward to reconnecting when we return to Chicago to spread Dana’s ashes.”

    Kimberly

    "Thank you for so much for loving  our mom as much as we do! Don't know what we'd do without you."

    Erika

    "Thank you for your love and kindness toward our mom and by extension, me. I am comforted through my sadness, by thoughts of how her last years were so much better because of you."

    Sandi

    "We could not have navigated the dementia journey without you. You helped us   understand what we were facing, how to choose what was right and walked with us every step of the way."

    Lester

    "You have been such a shining star in our laborious journey here. You have helped us all sleep at night knowing you have dad’s best interests at heart and are able to pave the way for us as our advocate!"

    Donna

    "Thank you so much for all your thoughtful insights shared today. We find our time with you very beneficial. You bring us both comfort and confidence as we prepare for Mom's transition and work out the fine details."

    Mary Jane

    "Hi Rhonda, I've been thinking about you and wanted to send positive vibes for a successful transition with your mother. I think this must be very difficult for you and your family. You support us in our journey, and I want to support you in return, it's how we get through this journey."

    Dennis

    "Thanks for all you did for Jim.  Especially for your advice and counsel to me.  It meant a lot and eased my role enormously.  I will certainly remain in touch."
     

    Testimonials

    Eileen's Story

    She didn't want to die alone

    Eileen's Story

    She didn't want to die alone

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